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About

From global scale to practical delivery

The Latent Space is an AI consultancy founded by Criss Richards, a technologist with more than two decades of experience designing automation, data and AI systems for major organisations. From national healthcare infrastructure to enterprise platforms for global networks, the focus has always been the same: build technology that makes work easier.

TLS works with organisations of all sizes, from teams taking their first steps with automation to those exploring more advanced AI capability. Our aim is to make intelligent systems clear, practical and accessible without unnecessary complexity or lock in.

We combine a small core team with a trusted network of associates across strategy, process design, data architecture and applied AI. Each project brings together exactly the right skills, keeping delivery lean and effective.

Portrait of Criss Richards

Who We Are

The Latent Space combines a small core team with a trusted network of associates in organisational growth, customer journey mapping, process mapping, data architecture, applied AI, art direction, and copywriting. Each project brings together exactly the right specialists for your goals, keeping delivery lean, focused, and effective.

Our approach is built around three principles:
Clarity: no jargon, no black boxes, and no hidden costs.
Pragmatism: visible results in weeks, not quarters.
Transparency: open tools, clear pricing, and zero lock-in.

How We Work

We start every engagement with a collaborative working session to map opportunities for automation, efficiency, and intelligent growth. Together, we design practical systems that reduce friction, save time, and free your team to focus on the work that matters.

What to expect: applied insight, straightforward delivery, and tools that your team will actually enjoy using.